In Vietnam, AUSTAR HEALTH products distributed by AUSTAR PHARMA are the most practical support in enhancing and improving the quality of life for every Vietnamese family. Don’t miss the opportunity to accompany us and bring health to everyone.

I. Regulations

  • Members participating in the CTV program must be aged 20 or above, holding Vietnamese citizenship, and have full civil capacity.
  • Use images and content provided by the Company for the sole purpose of business.
  • CTV is only allowed to sell the Company’s products.
  • No disrespectful attitude towards customers that could affect the image of AUSTAR PHARMA.
  • CTV must provide all customer information to the Company for management purposes.
  • CTV is required to sell products at the prices listed on the AUSTAR PHARMA website.

II. Commission Calculation on Sales Revenue

1.     Commission Calculation

  • Sales commission (as a percentage) = Total order value – Promotional discounts – Trade discounts (Actual order value that customers have to pay for the order) – Shipping costs (if any), and does not include Value Added Tax (VAT) and other fees that customers have to pay.

Note: The product price does not include shipping fees; Shipping fees or other fees are not aggregated to calculate the commission for CTV sales.

2.   Discount Rates

  • 10% commission rate: CTV introduces customers who need sales support from business representatives to advise, sign contracts (CTV only needs to provide the phone number of interested customers, and business representatives will contact for consultation and confirmation).
  • 12% commission rate: CTV introduces customers and directly advises and confirms orders. Customers are eligible for quantity purchase policies.
  • 15% commission rate: CTV introduces customers and signs contracts to become a Distributor or Distributing Agent of the Company. The commission discount is 12% for the first order of the Distributor.

Commission sales volume will be paid on the 10th of each month or by separate agreement depending on the achieved commission sales volume.

Note: Customers introduced by CTV will be monitored throughout the cooperation process. If customers generate subsequent orders (contacted through CTV or directly with the Company), the corresponding commission discount rate will still be paid to CTV.

III. Rights of CTV – Affiliate

  • CTV incurs no initial investment; products will be sent from the main Company after CTV places an order.
  • Authorized to use Company profiles and related documents for promotion and marketing to markets & potential customers.
  • Supported with product sales knowledge and materials, product catalogs, technical information, solutions, etc., to serve sales activities.
  • Provided with information on prices, product information, policies, and related promotional programs.
  • Provided with support and negotiation when needed. For requests beyond the scope of CTV handling, AUSTAR PHARMA will provide support and handle them.
  • Receives 10% commission even for a single order.

IV. Obligations of CTV – Affiliate

  • Actively promote the brand, market products, and explore potential customer sources.
  • Use the information provided by the Company correctly to advise customers. Do not advise contrary to the Company’s guidelines or promise anything beyond the capability or relevance of the products and services provided by the Company.
  • Strictly prohibited from using the Company’s name to conduct illegal activities or behaviors that may adversely affect the reputation and brand of AUSTAR PHARMA.
  • Not allowed to receive any money from customers during the CTV process, including deposits, fees (if any), etc.
  • During the tenure as CTV of AUSTAR PHARMA, CTV is not allowed to introduce new customers or attract existing customers of the Company to another company in the same industry.

V. Termination Policy

  • When CTV violates the terms of this policy, affecting the rights of customers, the Company’s rights & image, or deliberately violates multiple times, refuses to cooperate with the Company despite reminders and failure to learn from mistakes.
  • When CTV has no revenue for 6 consecutive months.
  • When CTV actively requests to withdraw from AUSTAR PHARMA’s CTV program.
  • When AUSTAR PHARMA Vietnam decides to terminate the entire CTV program.
  • Upon termination of CTV rights, AUSTAR PHARMA is responsible for paying all outstanding debts not yet paid to CTV. All other rights of CTV will be revoked.

* /Policies related to product and service business include: